It doesn't sound like the dealer is very knowledgeable around the EcoDiesel and are throwing parts at it guessing... I would start a case with Ram customer service in case the dealer can't get you on the right track.
Thanks!
Yes, you can create a "garage" that holds pictures and details about your truck.
Go here: http://www.ecodieselram.com/forum/showcase/
Then click "Create Item" in the right hand side, towards the top.
All, with some suggestions from members and the EcoDiesel starting to get a lot of traction with tuning companies and other "Performance" parts and accessories, I created a forum specifically for that to help keep things separated and easier to follow.
As always, I'm always looking to improve...
I mainly use the Chemical Guys All Purpose Cleaner for things like that.. works well and doesn't discolor..
http://www.chemicalguys.com/Chemical_Guys_CLD_101_16_All_Clean_p/cld_101_16.htm
I see they have a category dedicated to the interior detailing though, so you might want to look at a...