Major Engine Problem

[Goldie]

Well it started 2 months ago my 2016 With 120,000 driving home from work (900km) Woke up early and drove 100km to my parents house when I pulled up on their driveway my dad noticed oil dripping (not to happy to see me LOL) No Lights no warnings. Checked the dipstick and no oil. I called a tow truck. Dealership said oil cooler was shot replaced under warranty. I asked if this would cause any problems down the road they said nope good to go. So here we are 2000km and while driving my oil temp was creeping up 115° Pulled over everything looks good very faint ticking. 5 min later very loud ticking then running ruff and grinding sounds. Had it towed to the dealership and they should look at it today

 

[carlhenry]

don't worry just drive it will b ok is the dealers favorite lie

 

[Goldie]

Here We Go. Now they want every oil change record. I work out of province so I have to track down every receipt. I have done 6 myself got the oil at Canadian tire and the filters @ my Dealership. What a pain

 

[MARK T]

THE OIL COOLER WAS UNDER WARRANTY AND THIS LOOKS LIKE A WARRANTY PART HAS CAUSED SPUN CRANK BEARING OR WRIST PIN. OIL CHANGE HAS NOTHING TO DO WITH THE OIL COOLER . LOW OIL LEVEL CAUSED BY COOLER IS YOUR ARGUMENT WITH FCA NOT THE DEALER. DID THE DEALER CHANGE THE OIL AND FILTER OR JUST REPLACE WHAT WAS LOST AND WITH THE CORRECT OIL..

 

[Goldie]

Looks Like They Did Full Oil Change

 

[Goldie]

I agree this problem is from the oil cooler failing and less than 2l of oil. I called Friday and my truck is still just sitting there. They won't look at it till I produce all oil change receipts

 

[MARK T]

IS THIS THE DEALER OR FCA .IN THE WARRANTY DOES IT SAY THAT A DEALER HAS TO DO ALL SERVICE FOR THE WARRANTY TO BE GOOD OR THAT YOU MUST PRODUCE RECEIPTS WHERE YOU BOUGHT OIL AND FILTERS TO DO IT YOUR SELF. WHEN YOU RESET THE OIL CHANGE ON YOUR TRUCK IT SHOULD SHOW HOW MANY TIMES IT HAS BEEN RESET AND MATCH THE MILLAGE. FCA TRIED THAT ON THE PHONE AND I TOLD THEM THAT I HAVE MEN THAT WORK FOR ME AND I PULL IT IN THE SHOP AND CHANGE OIL AND FILTERS . NEVER HEARD ANOTHER WORD ABOUT OIL.

 

[MARK T]

JUST LOOKED AT YOUR INVOICE AND THEY CHANGED OIL PSI SENSOR . THE SENSOR IS BAD MEANS NO CODES WERE SENT FOR LOW OIL OR LOW PSI. HAS THIS TRUCK BEEN FLASHED UNDER THE CLASS ACTION LAW SUITE.

 

[Goldie]

I am Not Sure. There is No Class Action Law Suite In Canada. All Flashes Are Up to Date

 

[ICF Guy]

Here We Go. Now they want every oil change record. I work out of province so I have to track down every receipt. I have done 6 myself got the oil at Canadian tire and the filters @ my Dealership. What a pain

I had the same issue. I do all my own service, and had marked in the glovebox maintenance book the dates, mileage and work performed at each service interval. FCA wouldn’t accept that, so I had a friend at an automotive repair shop make me up some invoices matching the dates in my book. Problem solved!

 

[Goldie]

Sorry I Haven't Been Online For a Bit. Dodge Has Stepped Up to the Plate and Fixed it

 

[BoostN]

Sorry I Haven't Been Online For a Bit. Dodge Has Stepped Up to the Plate and Fixed it

Good to hear they are taking care of it for you.