Chris Stultz
Member
- Nov 12, 2017
- 90
- 9
- Truck Year
- 2014
So... .. You dont suggest putting a little bit of vinegar in the tank with the distilled water?
It certainly couldn’t hurt it anymore if it’s broke I would just make sure to flush it out with more distilled water. Just keep in mind all of the methods everyone is suggesting including me is based on an assumption that crystallized DEF is causing the problem. There is a chance that the gauge is just bad and no matter what you put in it will fix it. I believe that this was my problem ,just cause the gauge was crazy, sometimes if I put more than 1 gallon in the gauge wouldn’t move but would trigger the code, I would then siphon a gallon out and the gauge would work and a day later I could put the gallon back in with no problem. When I did the original fix I only put one gallon at a time in up to 5 gallons and from that point on if it had more than 5 gallons in it the code would trip. If your out of warranty I’d certainly try anything once I’m just relaying my experience in what worked and what didn’t.So... .. You dont suggest putting a little bit of vinegar in the tank with the distilled water?
I would have figured the extended warranty would have covered this , I’d certainly make them show me the fine print where it doesn’t. I didn’t have the extended warranty so I never argued over that. I do however feel your pain over the $2k, and that there is a design flaw. Not that it’ll help but when I get a chance I’m going to cut the old tank that I got back from them in half so I can get some kind of idea what exactly is in there and to work out some frustration when I do I’ll post some pictures of the internals.So... Same as we figured. Evidently this is not covered under any warranty. I even have an extended warranty. Now I've spent an extra $100 for diagnostics. It' 2,200 for the tank and about 2,500 total.
This is a design flaw. It should be a recall. There should be an aftermarket tank or the sensor should be removable. This is a $50k truck. It shouldn't have this issue. It's frustrating! I LOVE this truck, but I'm not happy.
Dodgevshould have a customer service line to talk to. The warranty I have is for 80k i think. I would like to chat with my warranty people anyway.
Are you trying vinegar solution or just the water out of curiosity?I only got 6 gallons out of it. I didn't drop it completely. It was really easy to do. I'll see how this works. I'l let it sit overnight. If it doesn't work, I'll drop the tank and do it that way. That was my original plan.