Received Recall Notice in Mail, Have Not Been Approved For Claim Yet?

[TC Diesel]

Did you get the AEM performed and verified.

 

[jcj1576]

I received my confirmation and claim tracking number on 5/13. Mine is also still under review.

I am second owner.

My AEM was completed and verified on 5/21.

 

[Patrity]

Did you get the AEM performed and verified.

I got tomorrow to get my AEM done but I have seen others who received verification and THEN FCA told them to get the AEM done.

 

[Mjchitt]

I submitted my claim last week, and it is still pending approval.

I did have the AEM completed today, and the results are not terrible. Maybe a hair more sluggish throttle, slightly more turbo lag, but mpg was virtually the same or slightly better.

I was perusing the extended warranty paperwork, and the glaring item missing from the document is the actual intake manifold itself. Thanks to advice provided by folks on this site, I was able to persuade the dealer to replace my intake about a month ago. This was before the dealers had been trained on the settlement and process to cover the work. As a result, guys may have a tougher time convincing them to replace the manifolds now.

I talked to the guys at GDE last week as well. They told me it was going to be a couple months before they would have updated engine tunes for the AEM software. I have a note to call them back in July, and I hope to have my settlement money ready to pay for the GDE ECM/TCM tunes.

Good luck fellas!

You said you were perusing the ext. War. Info. Was this provided by your dealer after the aem completion?

 

[jcj1576]

Yes, and I just provided an excerpt including the warranty effective date on the other thread you started.

 

[Mjchitt]

I received my confirmation and claim tracking number on 5/13. Mine is also still under review.

I am second owner.

My AEM was completed and verified on 5/21.

What do you mean verified? Does it show up when you go to the aem lookup button on the edsettlement site?

 

[Flatsguide]

anyone who applied for claim.. and accepted receive a check yet? When checking on mine it said settlement check mailed.. but that was weeks ago.. I've not received it from them.. BTY.. I notice very little difference in performance/gas mileage on mine after ecu update..

 

[Mando Michigan Mark]

Hi Community. This is kind of related, but is there anyone who is a second owner but who should have received the full $3075 settlement and hasn't? Allegedly, if a PREVIOUS OWNER didn't submit a claim for their share of the settlement ($615) by August 1st, 2019, the current owner would get that amount. I was the second owner, and the original owner was the 'dealership' (it was driven by one of the co-owners) who sold it to me. He sadly passed away shortly after I bought it and the dealership changed hands to a new ownership group. As such, neither the late owner, nor the now non-existent dealership filed a claim. I've reached out to FCA several times, and all they'll say is that "If no claim was received by August 1st, you'll get your final $615 in September." (And September's nearly over!)
Obviously FCA drags their feet on things; my reimbursement portal said 'Check Mailed' for six weeks before I received the initial $2460.00, so maybe that's also the case for the balance. Just curious. Thanks!

 

[1shadowsabre]

Sent my documents in June 12th. FCA website says document complete with the hour glass. Called the FCA yesterday and finally got a case manager. (apparently I didn't have one). She reviewed my packet and I was missing a piece of required information. (spouses identification since we are both listed as owners). I am not sure why I wasn't notified of this without me calling but the person I talked to on the phone is now my case manager. I attached the required additional info and we will see how quickly things move. (or how slow!)