I use torque pro also when I feel the need to monitor anything and it is pretty good, some limited dpf readings but if you know what to look for on egr temps 1&2 you can watch the regeneration cycle.
Anyways sometimes the trucks just pick a poor time to try and force a regeneration like right when you're exiting your 12 mile highway commute, so it isn't completing, it's not that you are doing anything wrong, it's just struggling a little. When it gets to temp in town and starts to regenerate but you are still stop and go; it holds for 5+ minutes before really being able to start up again and it takes 10-16 minutes to complete regeneration depending on percentage (I observe about 10% reduction every 2 minutes) so the 10 minute highway commute may not be quite enough is all.
I wouldn't worry about it, the regenerations change with temperatures, idling/warmup, driving habits, and engine load. The message stating it's X0% full just means it's higher than a passive percentage and your exhaust is more restricted, therefore lower MPG during that time.
Only concern would be if there is a steady increase in percentage without reduction. As long as occasionally extending your regeneration can get the cycle to complete then nothing is wrong.