Vehicle phone requires service - does anyone know what is wrong now?

[Audreysmom]

That is what is on the dash display. My GPS works intermittently(this all began on 9/12) and yesterday afternoon the display did not come up at all until I turned off and restarted the truck twice. I have a 2016 Ram EcoDiesel which has twice had radiator leaks out the tailpipe among all the other issues that I have had. Ugh - I currently am not driving the vehicle like I was before the pandemic - so way less miles being racked up but next month I start doing events where I tow my utility trailer (which loaded weighs about 6,000 lbs.). I bought this truck because of the great mileage and tow ability, but it seems like every time I tow now I end up at the dealership (last time the truck did not make it past the first 100 miles of the trip). With only 95,000 miles this truck is not living up to my expectations.

 

[Tremper126]

Welcome! I had an issue with my wiring harness to the roof antenna after the top of my cab had issues. Alfaobd and a Bluetooth obd adapter will allow you to check codes as the dealer would and possibly repair or reset it. It’s around 100$ for the setup

 

[Audreysmom]

Well - Dealership has determined that there is an internal failure in the radio. U-Connect authorized a replacement, since it died when upgrading the software. Goes to the dealership tomorrow for replacement. We will see what happens.

 

[BoostN]

Well - Dealership has determined that there is an internal failure in the radio. U-Connect authorized a replacement, since it died when upgrading the software. Goes to the dealership tomorrow for replacement. We will see what happens.

Is the dealer going to cover up the issue?

 

[Augiedoggy]

Welcome! I had an issue with my wiring harness to the roof antenna after the top of my cab had issues. Alfaobd and a Bluetooth obd adapter will allow you to check codes as the dealer would and possibly repair or reset it. It’s around 100$ for the setup

Or as little as $60 if you buy the alphaobd for $50 and one of the common original elm327 adapters for $10 shipped... The newer premium MX adapter is nice but To be honest, its additional range, speed and cost is not recessarily needed for things like this.
I have 2 cheap ebay adapters and have used them both to do things like program new keys, change tires size and activate the rear view camera option without any issues.

 

[Tremper126]

Correct. This is the one I use just fine and paid 50 for software.