Sooooo.... I brought my 2014 Ram 1500 ecodiesel in because it was stalling and I had the engine light come on.
I was told that I also needed the VO8 recall computer update. I next found out that it needed a whole bunch of work on the fuel system and def system, but would be covered by the extended warranty. Two weeks later I was told nothing would be covered because a filter had some contaminants. I called customer service who just said that they stand behind their dealers and I had no recourse. $11,000 to repair. I took the truck home and after a few days the exhaust filter filled to 100% and now I am in limp mode.
I am told that none of the emissions parts (all covered by new emissions extended warranty) are covered, due to contaminants found on this filter.
Can anyone tell me what filter this is and where it is located?
Thanks,
Bobby
I was told that I also needed the VO8 recall computer update. I next found out that it needed a whole bunch of work on the fuel system and def system, but would be covered by the extended warranty. Two weeks later I was told nothing would be covered because a filter had some contaminants. I called customer service who just said that they stand behind their dealers and I had no recourse. $11,000 to repair. I took the truck home and after a few days the exhaust filter filled to 100% and now I am in limp mode.
I am told that none of the emissions parts (all covered by new emissions extended warranty) are covered, due to contaminants found on this filter.
Can anyone tell me what filter this is and where it is located?
Thanks,
Bobby