I need a new engine on my Ram 2015 EcoDiesel with right at 42,000 miles on it.
I had it at the same Dealership where I purchased it, right about 10,000 miles and almost exactly 1 year to the date!
Both times they are saying "fuel contamination". Last year it was evidence by water in the fuel (which my water in fuel sensor never came on) and after stating that to them they changed to the story to sludge being present. It would not crank when it got to 1/4 tank of gas. Anyway they dropped the tank cleaned it out, changed the fuel filter and blew out some lines.
Back in February while driving it gave me some warnings to put it in park! So I did and it went into limp mode! I had about a 1/2 tank of gas. So didn't think it was that. Had it towed to the same Dealership, which they found "metal shavings" throughout the fuel system. Later the service advisor claimed to the FCA case manager that there was caked dirt on the fuel filter.
So stating it was due to "fuel contamination".
I requested a 2nd opinion from another Dealership, so I had it towed to another FCA Certified Dealership. They stated the same thing "metal shavings" throughout the fuel system and rusty fuel. Claiming yet again "fuel contamination" and not covered under warranty.
Filed a claim with my insurance, who denied the claim based on No evidence of "fuel contamination".
I asked both Dealerships for the fuel sample readout/printout which neither could produce. I wanted that before I could logically give them $15-20,000 for a new engine.
So I had the truck towed home today. It's a mess. It looks like they literally sprayed the inside with water! The battery is dead (which it wasn't) and in neutral. But oddly enough I have an empty tank of gas! Which I know was 1/2 full!
So my husband had read the code from the truck before I had it towed and he said it was giving him a code about the key fob and something about the electrical system.
Yesterday when I went to get my service ticket the 2 codes on the bill are; 1. p0001-00 and 2. p0562-00, we can't seem to find those codes and if anyone else with EcoDiesels have either.
The ticket also reads removed actg. and found melted and rust on the act. assy. engine is making a noise when cranking over.
Also claims (interesting) that my insurance adjuster supposedly left my key fob outside of the truck and rain got key fob! I contacted the insurance company's representative via email earlier today to have them verify the info. I haven't heard back from her yet.
I know it might seem stupidAF but it all seems a little too fishy to me.... Why don't I have gas? So I cannot obtain my own fuel sample?
Why is my battery dead? I mean the battery was perfect - yet more money I need to dish out!
Any insight would be gratefully appreciated!