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remote start

justlucky

Member
May 15, 2016
77
18
Truck Year
2016
I'm having a problem with my remote start on my 2016 dodge ram diesel. when I hit the remote start button the truck starts and then shuts off after 15 seconds.
 

BoostN

Administrator
Staff member
Administrator
Jul 27, 2013
4,315
1,136
Truck Year
Not Listed
I'm having a problem with my remote start on my 2016 dodge ram diesel. when I hit the remote start button the truck starts and then shuts off after 15 seconds.

Do you have any trouble codes? Is the hood shut?

Those are the common factors to the truck shutting off.
 

justlucky

Member
May 15, 2016
77
18
Truck Year
2016
Every thing is good, full take of fuel, full of DEF, the only thing i can figure was I am in Pennsylvania for holiday and it was 7 degrees out side, but i feel that should have no bearing on this not working..
 

BoostN

Administrator
Staff member
Administrator
Jul 27, 2013
4,315
1,136
Truck Year
Not Listed
Every thing is good, full take of fuel, full of DEF, the only thing i can figure was I am in Pennsylvania for holiday and it was 7 degrees out side, but i feel that should have no bearing on this not working..

It shouldn't. Go by an auto parts store and see if any trouble codes are stored in the system. They can clear them if so.. Major auto parts store do this for free.
 

justlucky

Member
May 15, 2016
77
18
Truck Year
2016
Here an update on what happen, I went to the dealer a 15 minutes before they opened, I had no appointment and I am from out of state. I explained the problem and told them I had a video on the phone to show how the truck was acting when I use the remote start. They were not interested in viewing, what I had. But right at 8 am, when they opened, I seen the mechanic get into my truck and drive it into the building. The customer service adviser came to me in the waiting room, and said I need to replace the knock sensor, the dealership did not have one knock sensor on hand and will have one shipped in from Boston and it will be at the shop in 3 days. I explained I was planning on traveling back home to NC on the 27, they told me as soon as sensor arrives I will be called to come in and it will be installed, and I will be ready to travel on the 27.
 

bobcat67

Active Member
May 19, 2016
223
88
Truck Year
2016
NOX sensor is the word you're looking for I believe
 
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